Responsible Gaming at 90jali — Play Within Your Limits
90jali is committed to providing a safe, enjoyable, and controlled gambling environment for all players in Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to stay in control — every session, every day.
Our Commitment
Safe Play Is at the Heart of 90jali
Gambling should be a source of entertainment — not stress, financial hardship, or personal harm. 90jali has built its responsible gaming programme around six core principles that protect every player on our platform.
Player Safety First
Every feature, policy, and operational decision at 90jali is evaluated through a player-safety lens. We believe responsible gaming is not an afterthought — it is the foundation of a sustainable platform that Bangladeshi players can trust for the long term.
Player-Controlled Limits
90jali gives you direct control over your gambling activity. You can set daily, weekly, or monthly deposit caps, wagering limits, and session time restrictions from within your account settings — adjustments that take effect immediately for tighter controls.
Proactive Monitoring
Our system continuously analyses player behaviour for patterns that may suggest gambling-related harm — such as sharp increases in deposit frequency, extended sessions without breaks, or repeated loss-chasing bets. Where concerns are detected, our team acts promptly.
Strict 18+ Enforcement
All 90jali accounts undergo age verification as part of the KYC process. Players must confirm they are aged 18 or above before their account is activated. We use document checks to verify age claims and take reports of underage gambling very seriously.
Accessible Self-Exclusion
Any player can request a self-exclusion period — from a 24-hour cooling-off break to a permanent account closure — at any time, with no questions asked and no waiting period. Self-exclusion records are retained permanently to prevent re-registration.
Non-Judgmental Support
Our player welfare team is trained to handle responsible gaming conversations with empathy and discretion. Whether you want to set a limit, request a break, or talk through a concern, you will be met with understanding — not pressure to keep playing.
Age Restriction
Gambling Is 18+ Only — No Exceptions
1 Why Age Verification Matters
The legal and ethical minimum age for gambling on 90jali is 18 years. This is a non-negotiable requirement that applies to every player on the platform, regardless of the games they wish to play or the amounts they wish to deposit. Gambling by minors is illegal and causes serious harm to personal development and financial wellbeing.
During registration, every player must confirm they are 18 or older and provide valid identification as part of our Know Your Customer (KYC) process. Accepted documents include a National Identity Card (NID) issued by the Bangladesh Election Commission, a valid passport, or a BRTA-issued driving licence.
Protecting Minors in Your Home
If you share a device or home network with children or young people, we strongly recommend taking the following precautions:
- Log out of your 90jali account after every session and never save your login credentials on shared devices.
- Use device-level parental controls or content filtering software to block gambling websites on shared computers, tablets, and smartphones.
- Keep your account username and password private — do not share them with family members, including older teenagers.
- Talk openly with young people about the risks of gambling and why it is restricted to adults.
Warning Signs
Recognising Problem Gambling
2 What Is Problem Gambling?
Problem gambling — sometimes called gambling disorder or compulsive gambling — is a condition in which a person feels unable to control their gambling behaviour despite harmful consequences to their finances, relationships, mental health, or work life. It is recognised as a behavioural health condition that can affect anyone, regardless of their background, income, or gaming experience.
Gambling becomes a problem not just when losses are large, but when the activity begins to dominate a person's thinking, time, and financial decisions in ways they did not choose and cannot easily stop. The earlier a problem is identified, the more effectively it can be addressed.
Common Warning Signs
- Gambling with money needed for essential expenses like rent, food, or bills
- Borrowing money or selling possessions to fund gambling activity
- Lying to family or friends about the frequency or extent of your gambling
- Feeling anxious, irritable, or restless when not gambling or when trying to stop
- Chasing losses — increasing bet sizes to try to recover money already lost
- Gambling for longer than you planned, despite intending to stop
- Neglecting work, study, or family responsibilities because of gambling
- Using gambling as a way to escape stress, anxiety, depression, or loneliness
- Repeated unsuccessful attempts to cut down or stop gambling
Self-Assessment
Ask Yourself These 10 Questions
This checklist is based on widely used responsible gaming screening tools. Answer honestly — your responses are private and are not shared with anyone at 90jali. If you answer "yes" to three or more questions, we encourage you to use our player tools or speak to our support team.
Responsible Gaming Self-Assessment
Read each question and consider your honest answer. There are no right or wrong responses.
Have you ever spent more money gambling than you originally planned to in a single session?
Have you ever gambled with money that was meant for rent, food, utility bills, or other essential household expenses?
Have you borrowed money from family members, friends, or any financial service (including bKash or Nagad mobile credit) specifically to fund gambling?
Have you tried to win back money you have lost by placing larger or riskier bets immediately after a losing session?
Have you lied to someone close to you about how much time or money you spend on gambling?
Have you ever felt anxious, irritable, or low in mood when you were unable to gamble, or when you tried to cut down your gambling activity?
Has gambling caused you to miss work, studies, family responsibilities, or social commitments on more than one occasion?
Do you use gambling as a way to cope with stress, anxiety, depression, loneliness, or other difficult emotions?
Have you made a serious effort to stop or reduce your gambling on your own, but found yourself returning to the same patterns within a short period?
Has a family member, close friend, or colleague ever expressed concern about your gambling habits, even if you disagreed with their assessment at the time?
Player Tools
Responsible Gaming Tools Available on 90jali
Every 90jali account comes with a full suite of responsible gaming controls. These tools are available in your account settings at any time and can be activated immediately — no waiting period, no admin approval required for tighter restrictions.
Deposit Limits
Set a maximum amount you can deposit over a daily, weekly, or monthly period. Limits are applied immediately when reduced. Increases take effect after a 24-hour cooling-off period to prevent impulsive decisions.
Recommended for All PlayersWagering Limits
Cap the total amount you are permitted to wager across all games and sports markets within a defined time window. Separate limits can be set for casino games and sportsbook betting.
Customisable Per CategorySession Time Limits
Set a maximum session duration after which you will be automatically logged out. You will receive a notification when you are approaching your limit so you can decide whether to continue or take a break.
Built-In NotificationsReality Check Reminders
Enable periodic in-session pop-up notifications that display how long you have been playing and your net win/loss for the current session. Reality checks help prevent unintentional extended sessions.
Every 15, 30, or 60 MinCool-Off Period
Take a short break from gambling of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period, your account remains active for withdrawals but you cannot deposit or place bets.
Activates ImmediatelySelf-Exclusion
Exclude yourself from 90jali for a minimum period of 6 months, up to a permanent lifetime exclusion. See the dedicated Self-Exclusion section below for full details of how this works.
Minimum 6 MonthsLoss Limits
Set a maximum net loss permitted within a daily, weekly, or monthly window. When your loss limit is reached, you will be unable to place further bets until the period resets or you request a limit change.
Net Loss TrackingPromotional Opt-Out
Choose to stop receiving bonus offers, promotional SMS messages, and marketing emails. Opting out of promotions removes a potential trigger for unplanned gambling activity without affecting your account functionality.
No Account ImpactDeposit & Spending Limits
Managing Your Budget on 90jali
3 How Deposit Limits Work
Deposit limits are one of the most effective tools for maintaining control over your gambling spend. By setting a cap on how much you can transfer into your 90jali account over a given period, you create a hard financial boundary that the platform enforces automatically — removing the need for willpower in the heat of a session.
Limits can be set for daily, weekly, or monthly periods and apply across all deposit methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Once a limit is reached, no further deposits are possible for the remainder of that period regardless of the method used.
Limit Adjustment Rules
90jali applies an asymmetric cooling-off rule to limit adjustments that prioritises player protection:
| Action | Effect & Timing |
|---|---|
| Reducing a deposit limit | Takes effect immediately — no delay applied |
| Increasing a deposit limit | Takes effect after a mandatory 24-hour cooling-off period |
| Removing a deposit limit entirely | Takes effect after a mandatory 7-day cooling-off period |
| Setting a new loss limit | Takes effect immediately |
| Increasing a loss limit | Takes effect after a 24-hour cooling-off period |
Wagering & Loss Limits
In addition to deposit limits, 90jali offers separate wagering limits (capping the total amount staked, not just deposited) and net loss limits (capping the amount you can lose within a period). These work independently and can be combined for a layered safety net. For example, a player might set a ৳20,000 monthly deposit limit alongside a ৳15,000 monthly loss limit, ensuring that even if the full deposit is used, a portion can be retained.
Session Controls
Time Limits & Reality Checks
4 Controlling How Long You Play
Time-based controls are an often underused but highly effective responsible gaming tool. Research consistently shows that extended gambling sessions — particularly those that run beyond 2–3 hours — are associated with significantly increased risk of problem gambling behaviour, including loss chasing and impaired decision-making.
Session Time Limit
You can set a maximum session duration (e.g., 60 minutes, 90 minutes, 2 hours) after which you are automatically logged out. A 10-minute warning appears before the limit is reached. To continue playing after the limit, you must actively log back in — a deliberate friction that encourages a conscious decision to continue rather than passive drift.
Reality Check Intervals
Reality check notifications appear at intervals you define (15 minutes, 30 minutes, or 60 minutes) and display:
- Total time elapsed in the current session
- Net win or loss for the session so far
- An option to end the session or continue
These check-ins are specifically designed to counteract the "flow state" that immersive casino games and live sports betting can create — a state in which players lose awareness of time and money spent.
Self-Exclusion
Self-Exclusion & Account Closure
Self-exclusion is the most powerful responsible gaming tool available on 90jali. It is designed for players who feel they need a significant break from gambling — or who wish to stop permanently.
5 How Self-Exclusion Works at 90jali
Self-exclusion is a formal process through which a player requests that their 90jali account be suspended for a defined minimum period, during which they cannot deposit, place bets, or participate in any gambling activity on the platform. The process is immediate, confidential, and irrevocable for the duration of the chosen period.
Available Self-Exclusion Periods
| Period | Suitable For | Reversible? |
|---|---|---|
| 6 months | Players who need a serious break and time to reflect | No — full 6 months must elapse |
| 1 year | Players experiencing significant gambling-related difficulties | No — full 12 months must elapse |
| 3 years | Players in active recovery or treatment programmes | No — full 3 years must elapse |
| Permanent / Lifetime | Players who wish to stop gambling on 90jali forever | No — permanent and irreversible |
What Happens During Self-Exclusion
- Your account is immediately suspended — you cannot log in, deposit, or place bets.
- Any pending bets placed before the exclusion was activated will be settled normally; winnings will be returned to your account balance for withdrawal.
- Your remaining account balance is fully withdrawable at any time during the exclusion period.
- All promotional and marketing communications from 90jali are stopped immediately.
- Your exclusion record is retained permanently to prevent re-registration under the same identity during the exclusion window.
- After the exclusion period ends, you must actively contact support to request reactivation — the account does not reopen automatically.
How to Request Self-Exclusion
Self-exclusion can be requested through any of the following channels:
- Account Settings: Navigate to the Responsible Gaming section of your account dashboard and select the self-exclusion option. Choose your desired period and confirm. The exclusion activates within minutes.
- Email: Send a request to [email protected] with the subject line "Self-Exclusion Request", your registered username, and your chosen period. Our team will process the request within 2 hours.
- Live Chat: Contact our player welfare team via the live chat feature in your account. State that you wish to self-exclude and our team will guide you through the process immediately.
6 Cool-Off vs Self-Exclusion
Not sure which option is right for you? Here is a quick comparison:
Cool-Off Period
- Duration: 24 hours to 30 days
- Account remains active for withdrawals
- No deposits or bets allowed during period
- Best for: taking a short, structured break
- After period ends, account reactivates automatically
Self-Exclusion
- Duration: 6 months to permanent
- Account fully suspended
- Withdrawals still permitted
- Best for: serious concerns about gambling behaviour
- Requires active request to reopen after period ends
- Permanent option available for complete exit
Support Resources
Help Is Always Available
If gambling has become a source of distress for you or someone you care about, please reach out. You do not need to be in crisis to ask for help — early conversations are the most effective.
7 Contact 90jali Player Welfare
Our dedicated player welfare team is available seven days a week to assist with any responsible gaming concern. Whether you want to activate a limit, request a self-exclusion, ask about your gambling history, or simply talk through a concern, our team is trained to help — not to sell you more gambling products.
All responsible gaming conversations are treated as strictly confidential and are handled separately from general customer service interactions. Your welfare discussions will not affect the normal operation of your account.
Player Welfare Email
Send us your concern any time — we respond within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
8 General Guidance & Self-Help Tips
Regardless of whether you feel you currently have a gambling problem, the following habits support healthier, more sustainable gambling behaviour for all players:
- Set a budget before you play — decide how much you can afford to lose and treat it as the cost of entertainment, not an investment.
- Take regular breaks — step away from the screen every 60 minutes at minimum, especially during live cricket or extended casino sessions.
- Never chase losses — if you reach your loss limit for the session, close the app and do something else. The games will still be there tomorrow.
- Do not gamble under the influence — alcohol, fatigue, and emotional distress all impair judgment and lead to decisions you may later regret.
- Keep gambling separate from your finances — use a separate bKash or Nagad wallet with a preset balance for gambling, so it never mixes with household funds.
- Talk to someone you trust — if you feel gambling is becoming more than entertainment, share that concern with a friend, family member, or our support team.
9 A Note on Gambling & Mental Health
Problem gambling and mental health are closely linked. Anxiety, depression, stress, and loneliness are both risk factors for developing a gambling problem and consequences of one. If you are struggling with your mental health alongside gambling concerns, we encourage you to speak with a healthcare professional in addition to using 90jali's responsible gaming tools.
In Bangladesh, mental health services are available through the National Institute of Mental Health (NIMH) in Dhaka, Chittagong Medical College Hospital's psychiatry department, and a growing number of private counselling services in Dhaka, Sylhet, Rajshahi, and Khulna. Your general physician can also provide an initial referral.
90jali does not provide medical or psychological advice, but we are committed to pointing our players towards the resources they need. Reaching out for help is a sign of strength — and we will support you in taking that step in any way we can.
Ready to Play Responsibly on 90jali?
Set your limits, activate your tools, and enjoy cricket betting and casino games the safe and smart way.